Refund Policy

This Refund Policy explains how refunds work for purchases made from Almentronic LLC ("Almentronic," "we," "us," or "our"), a company based in New Mexico, United States. We want you to be satisfied with what you buy, and we aim to handle refund requests fairly and promptly.

1. Digital Products and One-Time Purchases

For one-time digital purchases, you may request a refund within 14 days of purchase if the product does not work as described or does not meet your expectations. Because digital goods are delivered immediately, we consider each request individually and in good faith.

2. Subscriptions

• You may cancel a subscription at any time. When you cancel, you will keep access until the end of your current billing period, and you will not be charged again.
• If you are charged for a renewal you did not intend, contact us within 14 days of that charge and we will review it for a refund.
• We generally do not provide prorated refunds for partial billing periods unless required by law.

3. Free Plans and Trials

Free plans and free trials are not charged and are therefore not eligible for refunds. If a paid plan begins after a trial, the terms above apply to that charge.

4. How to Request a Refund

Email us at hello@almentronic.com with your order or account details and the reason for your request. We will confirm receipt and let you know the outcome, typically within 5 business days.

5. How Refunds Are Issued

Approved refunds are issued to the original payment method. Once processed, it may take your bank or payment provider several business days for the funds to appear. Any fees charged by third-party payment processors may be deducted where permitted.

6. Exceptions

Refunds may not be available where:

• The request falls outside the applicable time window described above;
• The product or service has been substantially used, abused, or accessed in violation of our Terms of Service;
• The purchase was expressly marked as final or non-refundable at checkout.

7. Chargebacks

If you have a problem with a charge, please contact us first — we can almost always resolve it faster than a bank dispute. Initiating a chargeback without contacting us may result in suspension of the related account or service.

8. Your Statutory Rights

Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer-protection law. Where such laws grant you greater rights, those rights apply.

9. Changes to This Policy

We may update this Refund Policy from time to time. When we do, we will revise the "Last updated" date above.

10. Contact

Questions about a refund? Contact us at hello@almentronic.com.

Almentronic LLC · New Mexico, USA